Frequently Asked Questions
Q: How long is the quoted price valid?
A: All quotations are valid for one month. If there are major fluctuations in exchange rates, pricing will be adjusted according to the latest exchange rate before final confirmation.
Q: What is the typical production lead time?
A: The standard production timeline is approximately 25 working days after all design details and pre-production proofs are approved.
Q: Can I get a refund on the sample fee?
A: Yes, sample fees are fully refunded when you place a bulk order exceeding 300 pieces. Please note that sample shipping fees are non-refundable.
Q: Do you offer OEM and ODM customization services?
A: Yes, with our state-of-the-art production machinery, we offer complete OEM and ODM customization solutions. We focus on providing dedicated, one-to-one support for every client.
Q: What payment and shipping methods do you accept?
A: We offer multiple standard international payment and logistics methods. Details regarding shipping pathways and payment structures are displayed in our payment and transportation section above.
CGE Clothing
